What to do in a tradie emergency (NZ)
When something lets go at home — a pipe bursts, a socket sparks, water's coming in — the useful thing is a calm order of operations. Here's a straightforward checklist for a home tradie emergency in New Zealand. One thing to be clear about up front: SortedAI saves you the ring-around, it does not replace emergency services. If it's dangerous, call the professionals directly first.
First, the honest bit
If there's a gas leak, a fire, sparks, or serious flooding, this is not a moment for an app. Make it safe and call 111 or a tradie directly — that's always faster than anything else. Tia is brilliant at doing the ring-around when you've got a bit of breathing room; she is not an emergency service.
Once the immediate danger is handled, the ring-around for someone to actually fix it is exactly where SortedAI earns its keep.
Step by step
- 1
Make it safe
If there's a gas leak, fire, sparks, or serious flooding, deal with the danger first — shut off at the main (water, gas or the switchboard), get people clear, and call 111 or a tradie directly. Safety comes before sorting a booking. Don't wait on an app for anything dangerous.
- 2
Note what's happening and where
Once it's safe, jot down what's going on and where — 'water coming from under the kitchen sink', 'power out to half the house, board keeps tripping'. A clear description gets you a faster, more accurate quote, whether you ring around yourself or let Tia do it.
- 3
Get someone out
Ring around the tradies who do after-hours work — or let Tia do the ring-around and report back who can actually come and what they'll charge. She tells each business she's an AI, asks who's available, and tells you straight what she found. She can't promise someone's free, but she makes the calls so you're not doing it one number at a time.
Frequently Asked Questions
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Want a real quote for your job?
Tell Tia the job and she rings around local tradies for you. She can't promise someone's free — but she makes the calls and tells you straight what she found.